Sheraton Steamboat Resort Villas has a variety of renovation projects planned through mid December 2013:
The front entrance and parking garage will be unavailable through December 9 while the circular driveway undergoes safety enhancements. Guests should follow the signage and park in the gondola parking garage directly behind the resort parking garage. A covered walkway will allow direct access from the lower level of the parking garage into the resort’s reception area for arrivals and departures.
The pool area will also be unavailable for upgrades including a deck resurfacing, whirlpool spa installation and firepit enhancements. During this time the Morningside Tower rooftop whirlpool spas will remain open for your enjoyment. Upon completion, the pool area will be available year-round.
Other maintenance projects include the temporary relocation of the fitness center while the permanent location undergoes upgrades. And The Breezeway Cafe (formerly The Lift Cafe) is undergoing a refurbishment and is scheduled to reopen December 16. Please visit our other delicious on-site dining venues during your stay.
Rest assured, the resort staff will do everything possible to ensure you have a relaxing vacation experience.
We invite you to check in any time after 4 p.m., and request that you check out by 10 a.m. If your arrival or departure does not coincide with our schedule, you’re welcome to leave your bags with us at the Front Desk so that you may enjoy the surrounding resort facilities. For your safety, we will only issue villa keys to those who are listed on your reservation, unless you are otherwise notified.
If you are an Owner and need to change your reservation, we are happy to accommodate your request at Sheraton Vacation Ownership. Please call us toll free at 888 SV OWNER (786.9637) or direct at 407.903.4649.
The resort Concierge is happy to assist you in planning the details of your vacation, including purchasing gondola and lift tickets. Please call the Concierge prior to your arrival at 970.871.6513.
Your villa will receive a midweek housekeeping service if you are staying for at least seven nights. If you are staying for more than a week, an additional housekeeping service will be scheduled during the check-in process. Midweek service is not provided for stays less than seven nights. Additional housekeeping services are available directly through the resort for a fee. Additional housekeeping fees will be automatically charged to your villa folio for the second or more reservations (based on transaction date not arrival date) within a single Use Year associated with a single ownership interest.
Guests whose stay is reserved with a nightly rental rate should contact their booking source or the resort directly for housekeeping provisions.
If you’re traveling with little ones or an extra friend, just let us know, and we’ll make every effort to fulfill your requests. Cribs and other special request items are limited in supply and are fulfilled on first-come, first-served basis. To make arrangements, Starwood Vacation Owners should contact Owner Services to place special requests; rental guests should contact their booking source or the resort directly; exchanger guests should contact the exchange company, but requests are subject to availability and therefore not guaranteed. Charges apply for some special requests.
Please note that rollaway beds are not offered at Sheraton Steamboat Resort Villas.
There is ample valet and self-parking available at the resort (daily parking fees apply for each). Oversized vehicles, boats and trailers cannot be parked at the resort. To ask about current parking fee rates or to arrange for alternate local parking, please contact the resort directly.
In order to ensure your stay is as pleasant as possible and to keep your villa clean and comfortable, our policy is that pets are not permitted anywhere on the resort property. Allow us to assist you in finding one of the many kennels and pet boarding facilities in the area to best serve your needs. Please make arrangements prior to your arrival by calling the resort directly. Exceptions are made for pets that fall within the guidelines of the Americans with Disabilities Act.
Bring your laptop and enjoy complimentary high-speed wireless Internet access inside your villa and in other places around the resort.
Take a deep breath. Sheraton Steamboat Resort Villas is a completely smoke-free resort and observes local and state smoking ordinances which are strictly enforced and prohibit smoking in your villa, on the balcony or anywhere on the resort property. Violation of this policy will result in a $200 non-refundable cleaning charge.