The Westin Desert Willow Villas, Palm Desert is developing additional villa buildings at the south end of the resort that will continue through January 2015. All amenities will remain open for your enjoyment during this time. While you may see and hear some activity related to these projects, rest assured we will do everything possible to ensure you have a rejuvenating vacation experience.
We invite you to check in after 4 p.m., and request that you check out before 10 a.m. However, if your arrival or departure does not coincide with our schedule, the Front Desk will be happy to receive your bags while you enjoy the surrounding resort facilities. For your security, keys will only be given to the individual with the reservation unless other arrangements have been made. If you are an Owner and desire to change your reservation, please call Westin Vacation Ownership toll free at 888.WV.OWNER (986.9637) or direct at 407.903.4635.
Guests of The Westin Desert Willow Villas, Palm Desert enjoy discounted golf access to the two championship courses, the Firecliff and Mountain View courses, located at the adjacent Desert Willow Golf Resort. Guests also receive access to the two championship courses, the Pete Dye Resort Course and Gary Player Signature Course, located at The Westin Mission Hills Resort & Spa in nearby Rancho Mirage, in addition to the 14,000-square-foot Spa at Mission Hills, also at The Westin Mission Hills Resort & Spa. Please contact the Resort directly at 760.636.7050 and ask for the Westin Concierge prior to arrival should you need assistance with tee times, dining, transportation and excursion recommendations.
Your villa will receive a midweek housekeeping service if you are staying for at least seven nights. If you are staying for more than a week, an additional housekeeping service will be scheduled during the check-in process. Midweek service is not provided for stays less than seven nights. Additional housekeeping services are available directly through the resort for a fee. Additional housekeeping fees will be automatically charged to your villa folio for the second or more reservations (based on transaction date not arrival date) within a single Use Year associated with a single ownership interest.
Guests whose stay is reserved with a nightly rental rate should contact their booking source or the resort directly for housekeeping provisions.
The resort will make every effort to fulfill your requests, but requests are subject to availability and therefore not guaranteed. Rollaway beds, cribs and other special request items are limited in supply and are fulfilled on first-come, first-served basis. To make arrangements, please call Westin Vacation Ownership toll free at 888.WV.OWNER (986.9637) or direct at 407.903.4635 and place the request with Owner Services. Charges apply for rollaway beds and some other special request items. Rollaway beds are limited to one per villa and are not available in the one-bedroom villas due to space limitations.
Ample and convenient self-parking is provided throughout the property. Additionally, alternate parking arrangements for RVs or oversized vehicles can be made by calling the resort directly, as they are not allowed on property. We will be delighted to help you make these arrangements. Please note that parking fees are assessed to some guest types.
In order to ensure your stay is as pleasant as possible and to keep your villa clean and comfortable, our policy is that pets are not permitted anywhere on the resort property. Allow us to assist you in finding one of the many kennels and pet boarding facilities in the area to best serve your needs. Please make arrangements prior to your arrival by calling the resort directly. Exceptions are made for pets that fall within the guidelines of the Americans with Disabilities Act.
The Westin Desert Willow Villas, Palm Desert prohibits smoking of any kind (including electronic cigarettes) inside all villas and on the pool deck. However, smoking is permitted on the balcony of your villa. Violation of this smoking policy may result in a non-refundable $250 penalty added to your folio. Please look for designated smoking areas throughout the resort’s outdoor public areas.
In addition, the resort observes local and state smoking ordinances that may prohibit smoking in some public places.
Bring your laptop and enjoy complimentary high-speed wireless Internet access inside your villa and in other places around the resort. The Business Center also offers hard-wired Internet, computer, printing and faxing services (fees apply).