Currently, there is no resort advisory. Please continue to check back here before you travel for the most updated information that may affect your stay.
We invite you to check in after 4 p.m., and request that you check out before 10 a.m. However, if your arrival or departure does not coincide with our schedule, the Front Desk will be happy to receive your bags while you enjoy the surrounding resort facilities. For your security, keys will only be given to the individual with the reservation unless other arrangements have been made. If you are an Owner and desire to change your reservation, Westin Vacation Ownership will accommodate your needs at 888.WV.OWNER (986.9637) or direct at 407.903.4649.
Tee times and spa appointments, as well as dining, transportation and excursion recommendations are available through the Westin Concierge Please visit the Concierge Desk or, should you need assistance prior to your arrival, call the Westin Concierge directly at 760.202.6291.
Your villa will receive a midweek housekeeping service if you are staying for at least seven nights. If you are staying for more than a week, an additional housekeeping service will be scheduled during the check-in process. Midweek service is not provided for stays less than seven nights. Additional housekeeping services are available directly through the resort for a fee. Additional housekeeping fees will be automatically charged to your villa folio for the second or more reservations (based on transaction date not arrival date) within a single Use Year associated with a single ownership interest.
Guests who are not Owners of The Westin Mission Hills Villas Resort & Villas should contact their booking source or the resort directly for housekeeping provisions.
The resort will make every effort to fulfill your requests, but requests are subject to availability and therefore not guaranteed. Rollaway beds, cribs and other special request items are limited in supply and are fulfilled on first-come, first-served basis. Charges apply for rollaway beds and some other special request items. Rollaway beds are limited to one per villa and are not available in the one-bedroom villas due to space limitations. To make arrangements, Starwood Vacation Owners should contact Owner Services to place special requests; rental guests should contact their booking source or the resort directly; exchanger guests should contact the exchange company.
Ample and convenient self-parking is provided throughout the property. Additionally, alternate parking arrangements for RVs or oversized vehicles can be made by calling the resort directly, as they are not allowed on property. We will be delighted to help you make these arrangements when you contact the resort front desk at 760.202.6291. Please note that parking fees are assessed to some guest types.
In order to ensure your stay is as pleasant as possible and to keep your villa clean and comfortable, our policy is that pets are not permitted anywhere on the resort property. Allow us to assist you in finding one of the many kennels and pet boarding facilities in the area to best serve your needs. Please make arrangements prior to your arrival by calling the resort directly. Exceptions are made for pets that fall within the guidelines of the Americans with Disabilities Act.
Bring your laptop and enjoy complimentary high-speed wireless Internet access inside your villa and in other places around the resort. The Business Center also offers hard-wired Internet, computer, printing and faxing services (fees apply).
The Westin Mission Hills Resort & Villas prohibits smoking of any kind (including electronic cigarettes) inside all villas. However, smoking is permitted on the balcony or lanai of the villa. If signs of smoking are detected, then a $250 non-refundable fee may be applied to your folio.
In addition, the resort observes local smoking ordinances that may prohibit smoking in some public places.