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Careers at Starwood Vacation Ownership

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Starwood Vacation Ownership


– Kit R., Information Technology


– Candice K., Design & Construction

Sales and Marketing

Sales & Marketing is where the Starwood Vacation Network experience begins for a potential Owner. We look for individuals who are passionate about self-development, teamwork and customer focus. Our Sales & Marketing professionals seek to attract, engage and educate potential Owners by sharing the endless array of flexible options available to transform the way they travel.

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Resort Operations associates seek to deliver world-class experiences to our Owners on-site at our inspiring destinations. Associates seek to exceed customer expectations with each interaction and strive to deliver a level of personalization and care that is unmatched. We offer positions that include Front Office Staff, Food & Beverage, Housekeeping, Laundry, Engineering, Security and Retail.

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Design and Construction

Starwood Vacation Ownership corporate functions operate primarily from our Orlando Operations Center in Florida, but we also have management and support associates who sit on-site at our resorts across the United States, the Caribbean and Mexico. From Brand, Communications & Creative Resources, Corporate Reporting & Analysis, Design & Construction, Information Technology, Project Management, Financial Services, Human Resources, Purchasing, to Treasury and Legal, we are always seeking to match the right career opportunity to the right talented individuals.

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Contact Center

Starwood Vacation Ownership operates high-volume contact centers in two major areas: Owner Services and Loan Servicing. Our Owner Services department is focused on strengthening relationships with our owners by offering consistent, exceptional customer service. This call center is staffed with career-minded professionals called Vacation Planning Counselors. These individuals are tasked with educating owners on their vacation options and book their vacations. On the Loan Servicing side, we assist our owners in ensuring financial obligations are met so they can enjoy their product.

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