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Friendship Rewards Program®

Details of Participation

The Friendship Rewards Program® is offered by Starwood Vacation Ownership, Inc. and its affiliates (“SVO”), and is subject to the following details of participation. Participation in the Friendship Rewards Program is voluntary and by participating, you agree to all of the program’s details of participation and give SVO permission to reference your name and ownership to your guest in connection with any offer SVO may extend to your guest.


The Friendship Rewards Program is effective July 15, 2013, and ends on December 31, 2015. SVO reserves the right to change the rules and regulations, as well as supplement, terminate or extend the Friendship Rewards Program at any time without notice.


You may participate in the Friendship Rewards Program if you own a vacation ownership interest at any SVO resort, and you are in good standing (all maintenance fees and taxes are paid and up-to-date; Resort Credits or Starpoints® will not be applied retroactively). (“Owner(s)”).


Eligibility for Owner Rewards is limited to your guest(s) who purchases at any of the following SVO resorts:

Harborside Resort at Atlantis, Paradise Island, The Bahamas ; Lakeside Terrace, Avon/Vail, CO ; Sheraton Broadway Plantation, Myrtle Beach, SC ; Sheraton Desert Oasis, Scottsdale, AZ ; Sheraton Mountain Vista, Avon/Vail, CO ; Sheraton PGA Vacation Resort, Port St. Lucie, FL ; Sheraton Steamboat Resort Villas, Steamboat Springs, CO ; Sheraton Vistana Resort, Orlando, FL ; Sheraton Vistana Villages, Orlando, FL ; Vistana’s Beach Club, Jensen Beach, FL ; The Westin Desert Willow Villas, Palm Desert, CA ; The Westin Ka‘anapali Ocean Resort Villas, Lahaina, Maui, HI ; The Westin Ka‘anapali Ocean Resort Villas North, Lahaina, Maui, HI ; The Westin Kierland Villas, Scottsdale/Phoenix, AZ ; The Westin Lagunamar Ocean Resort, Cancún, Mexico ; The Westin Mission Hills Resort & Villas, Rancho Mirage, CA ; The Westin Princeville Ocean Resort Villas, Princeville, Kaua’i, HI ; The Westin Riverfront Mountain Villas, Avon/Vail, CO ; The Westin St. John Resort & Villas, St. John, U.S.V.I. (the “Resorts” or, individually, the “Resort”). ‘

Referral Guests are eligible only if:

  1. You have provided their names and telephone numbers prior to them responding to any company-sponsored marketing program, prior to them being booked for a preview and sales presentation and/or prior to their vacation ownership interest purchase. Remember if you are traveling on your ownership week with your friends, or if they are traveling without you, you must register them prior to their arrival to qualify as an eligible referral. To register your referrals online, please go to
  2. They are not already a SVO resort Owner. If Owner’s name appears on the purchase documents, the guest is not qualified.
  3. They meet the eligibility requirements, including any requirement to attend a sales presentation, as SVO may require from time to time.

In the event of a duplicate referral, the Starpoints or Resort Credits will be issued to the Owner that first registered the referral as part of the program. Owner referrals remain active for 24 months after being registered with the program. If the referral does not purchase within this time, the referral will be removed from the program.


You will only obtain Resort Credits or Starwood Preferred Guest Starpoints (“Starpoints”) for a guest who has not accepted an SVO-sponsored offer to preview the Resort before you have provided their name and telephone number. If you have provided the name and telephone number of a guest who purchases a vacation ownership interest at a Resort and closes the purchase (pays the full down payment, has all contractual rescission periods pass, and has made at least one (1) mortgage/note payment), you are entitled to receive:

For Annual Purchases: Your choice of 400 Resort Credits Or 20,000 Starpoints. For Every Other Year Purchases (EOY): Your choice of 200 Resort Credits Or 10,000 Starpoints

Exclusive for Elite Members Only

Three- Star Elite: Your choice of 400 Resort Credits or 30,000 Starpoints. EOY: Your choice of 200 Resort Credits Or 15,000 Starpoints

Four-Star Elite: Your choice of 400 Resort Credits or 35,000 Starpoints. EOY: Your choice of 200 Resort Credits Or 17,500 Starpoints

Five-Star Elite: Your choice of 400 Resort Credits or 40,000 Starpoints. EOY: Your choice of 200 Resort Credits Or 20,000 Starpoints

Starpoints are the default reward for all Owners unless otherwise specified upon registration.

You may also be offered other incentives from time to time, at the discretion of SVO. All guests must have closed on their vacation ownership interest on or before December 31, 2015. Guests acquiring a vacation ownership interest from anyone other than SVO, or purchasing an Explorer Package, would not qualify an Owner for any Resort Credits or Starpoints. Purchase of a Resale property, by a referral, does not qualify. Owners are limited to receiving credit for a maximum of 20 guests who purchase during any 12-month period. Taxes relating to credits provided to an Owner, if any, are solely the Owner’s responsibility.


Use of Starpoints is subject to the standard terms and conditions of the Starwood Preferred Guest program (“SPG”). Terms and conditions of the program are included in the SPG membership kit or can be viewed on the SPG website at and are subject to change without notice. Starpoints have no cash value. All awarded Starpoints must be redeemed within six (6) years of being deposited into member’s SPG account. Any Starpoints not redeemed by that time will be forfeited.


Resort Credits may be redeemed only for maintenance fees. Resort Credits have no cash value and any difference will not be refunded. Owners are limited to receiving 400 Resort Credits per calendar year. Resort Credits may not be transferred. Resort Credits issued pursuant to the Friendship Rewards Program expire two (2) years after the expiration date of the Friendship Rewards Program.


Owners are prohibited from engaging in any advertising or promotions to produce Guest(s) names, including Internet advertising or promotions. All marketing and sales information or materials, and all sales negotiations concerning SVO and its Resorts shall be provided only by SVO and all offering, negotiation and sale of a vacation ownership interest shall be conducted exclusively by licensed employees of SVO. Owners may be responsible for complying with any licensing requirements. You are not required to provide any services to SVO or the Guest in respect to participation in the Friendship Rewards Program. This offer is void where prohibited by law and where state registration and/or licensing requirements have not been met or satisfied. This Program shall be governed by the laws of the State of Florida.


Countdown to Summer Referral Challenge: OFFICIAL SWEEPSTAKES RULES

  1. NO PURCHASE NECESSARY TO ENTER OR WIN. This promotion is sponsored by Starwood Vacation Services, Inc. (“Sponsor”), 9002 San Marco Ct., Orlando, FL 32819. You must be a legal resident of the United States or Ontario, Canada and be 21 years of age or older as of May 1, 2015 to enter. To enter: 1) Owners (individuals who acquired a real estate interest/unit week in a Starwood Vacation Ownership (“SVO”) Resort) who provide referrals online at, at any SVO resort location, or by calling the Friendship Rewards Hotline at 800-600-1188 will receive one entry for each eligible referral (referrals must not have been previously submitted). Duplicate submissions will not qualify. 2) You may also mail a 3″x5″ card containing the following information: your name and address including city, state and ZIP code, home telephone number, business telephone number and email address (if applicable) through the U.S. Mail to “Countdown to Summer Referral Challenge,” 74000 Country Club Drive, Building D, Palm Desert, California 92260. Limit of one mail-in entry per household for the entire duration of the sweepstakes. Any attempts to access the website via a bot script, brute-force attack, or other improper means, will result in ineligibility of all resulting entries. Entries that contain errors or are mechanically reproduced, incomplete or illegible will not be accepted. Sponsor is not responsible for incomplete or incorrect information, or transmission, telecommunication or service interruption. By entering this Sweepstakes, you agree to be bound by these Official Sweepstakes Rules. Sweepstakes begins at 12:01 a.m. PST on May 1, 2015 and ends at 11:59 p.m. PST on June 30, 2015. All entries become the property of the Sponsor.
  2. PRIZE DRAWINGS: Two Random Prize drawings will be held on July 15, 2015:
    One Grand Prizewinner will receive:

    1. 5 (five) consecutive night accommodations at The Westin Princeville Ocean Resort &Villas. Accommodations are for a maximum of two adults and up to two children under the age of 18 at The Westin Princeville Ocean Resort Villas. Accommodations are a one Island View studio villa with queen-size bed, full sleeper sofa, and kitchenette. Fulfillment of your request is based on availability.
    2. Roundtrip for two, coach award tickets from any U.S. gateway city to Kaua‘i, HI on Hawaiian Airlines (not to exceed 80,000 HawaiianMiles).

      Approximate retail value of the entire package is $3,560 USD. All taxes on prize, if applicable, are the sole responsibility of the Prizewinner. Vacation package (including accommodations and airfare) must be consumed within 12 months of accepting the prize

    One 1st Runner-Up will receive:

    1. Four (4) consecutive night accommodations at The Westin Lagunamar in Cancún, Mexico.

    Approximate retail value of the entire package is $1,116 USD. All taxes on prize, if applicable, are the sole responsibility of the Prizewinner. Vacation package must be consumed within 12 months of accepting the prize.

    Use of Accommodations: Sponsor assumes no responsibility for compliance with, or restriction imposed by, any governmental travel or entry requirements, such as visas, passport requirements or similar regulations, and takes no responsibility if the prize is unavailable for use by the Prizewinner due to any such regulations. Travel and accommodations are subject to availability at time of reservation. Room reservations must be made at least 60 days in advance and are on a space-available basis. Holiday and special event periods are excluded. Do not secure airline reservations until your accommodation dates are confirmed. Accommodations are for a maximum of two adults and up to two children under the age of 18. Accommodations are a one-bedroom villa. Stay must be consecutive nights. All expenses and incidental travel costs not expressly stated in the package description above, including but not limited to additional ground transportation, meals, incidentals, passenger tariffs or duties, surcharges, airport fees, service or facility charges, personal charges at lodging, security fees, taxes or other expenses are the sole responsibility of each Prizewinner.

    Hawaiian Airlines HawaiianMiles Redemption: HawaiianMiles awarded are redeemable for 2 roundtrip “Super Saver” award coach tickets from any U.S. gateway city to Kaua‘i, Hawai‘i on Hawaiian Airlines. To make reservations, winner will be notified and instructed to coordinate and book flights through a designated Starwood Vacation Ownership associate. All flight reservations using mileage are subject to the availability of award seats for each award level. Hawaiian Airlines cannot ensure or guarantee availability of award seats on any flight, route or date. Hawaiian Airlines is not responsible for and will not replace lost, stolen, or destroyed award tickets or certificates. Once an award has been issued no refund will be made. Date and routing changes on awards are subject to availability and may require a service fee per award ticket issued. In the event of a flight cancellation or other irregularity, award travel will be rescheduled only on the airline for which the ticket was issued. Additionally, Hawaiian Airlines and its travel partners will not be responsible for passenger expenses incurred, including but not limited to tickets purchased on other airlines, accommodations, or any other expenses, or for penalties on land packages. For complete details regarding redeeming Hawaiian Miles visit

  3. QUALIFICATIONS: Odds of winning for any prize are the number of qualified entries received divided by one (1). All prizes will be awarded. For Ontario, Canada residents only: In order to win, the selected entrant must first correctly answer, unaided, a time-limited, mathematical skill-testing question to be administered via telephone at a mutually convenient time.
  4. VERIFICATION: Potential Prizewinners will be notified within seven (7) days of drawing by email, phone or overnight delivery. Prizewinners are subject to verification.
  5. ELIGIBILITY: Employees of Starwood Hotels &Resorts Worldwide, Inc. and its subsidiaries, advertising agencies, affiliates, suppliers, and their families, prize providers and their subsidiaries, advertising agencies, affiliates, suppliers and their families are not eligible to participate. Void where prohibited or otherwise restricted by law. Taxes on prize, if any, are the sole responsibility of each Prizewinner. All travel arrangements and vacation activities are the sole responsibility of each Prizewinner. Prizes are not transferable. Potential Prizewinners are required to complete an Affidavit of Eligibility/Liability Release and, where permitted by law, Publicity Release. If a Prizewinner is ineligible or prize notification is returned as undeliverable or Affidavit and Release are not returned within ten (10) days of notification, prize will be forfeited and an alternate Prizewinner selected. There will be no substitution of any prize, except at the Sponsor’s sole discretion, in which case a prize of equal or greater value will be awarded. Cash equivalents of any prize will not be substituted. Entry constitutes each Prizewinner’s permission to use his/her name, photograph and/or voice recordings for advertising and publicity purposes without additional compensation or permission, except where prohibited by law.
  6. PRIZEWINNER ANNOUNCEMENT: For the names of the Prizewinners, send a self-addressed, stamped envelope to Countdown to Summer Referral Challenge Sweepstakes Winner’s List, 74000 Country Club Drive, Building D, Palm Desert, California 92260.
  7. OPERATIONS: Sponsor reserves the right in its sole discretion to cancel or suspend the Sweepstakes should viruses, bugs or other causes beyond the control of Sponsor corrupt the administration, security or proper play of the Sweepstakes, and to select the Prizewinner(s) from entries received prior to the action taken. In the event of a dispute regarding the identity of a person submitting an entry, the entry will be deemed submitted by the person in whose name the email account is registered.
  8. RELEASE OF LIABILITY: All entrants release, indemnify, and hold harmless Sponsor and each of its affiliates, subsidiaries, officers, directors, shareholders, agents, employees, prize providers and all others associated with the development and execution of this Sweepstakes from any and all liability with respect to or in any way arising from this Sweepstakes and/or acceptance, use or misuse of any Prize, including liability for personal injury, death, damage or loss.