Announcements

Sheraton PGA Vacation Resort

Resort Advisory

Important information that may affect your stay

Currently, there is no resort advisory. Please continue to check back here before you travel for the most updated information that may affect your stay.

Guest Services

Check-in/Check-out

We invite you to check in any time after 4 p.m., and request that you check out by 10 a.m. If your arrival or departure does not coincide with our schedule, you’re welcome to leave your bags with us at the Front Desk so that you may enjoy the surrounding resort facilities. For your safety, we will only issue villa keys to those who are listed on your reservation, unless you are otherwise notified.

If you are an Owner and need to change your reservation, we are happy to accommodate your request at Sheraton Vacation Ownership. Please call us toll free at 888.SV.OWNER (786.9637) or direct at 407.903.4649.

Golf

Getting in a great game of golf has never been easier. Owned and operated by PGA of America, the PGA Villageā„¢ offers three challenging courses for golfers of all skill levels. Additionally, you’ll be able to get instructions from leading PGA professionals at the 35-acre state-of-the-art PGA Learning Center. Book your tee time online or call us toll free at 800 800 4653.

Housekeeping

Your villa will receive a midweek limited service tidy (limited to towel exchange and trash removal) if you are staying for at least seven nights. If you are staying for more than a week, an additional housekeeping service will be scheduled during the check-in process. Midweek service is not provided for stays less than seven nights. Additional housekeeping services are available directly through the resort for a fee. Additional housekeeping fees will be automatically charged to your villa folio for the second or more reservations (based on transaction date not arrival date) within a single Use Year associated with a single ownership interest.

Guests whose stay is reserved with a nightly rental rate should contact their booking source or the resort directly for housekeeping provisions.

Special Arrangements

Cribs and Highchairs

If you’re traveling with little ones, just let us know, and we’ll make every effort to fulfill your requests. Rollaway beds, cribs and other special request items are limited in supply and are fulfilled on first-come, first-served basis. Charges apply for rollaway beds and some other special request items. To make arrangements, Starwood Vacation Owners should contact Owner Services to place special requests; rental guests should contact their booking source or the resort directly; exchanger guests should contact the exchange company, but requests are subject to availability and therefore not guaranteed. Charges apply for some special requests. Rollaway beds are limited to one per villa and are not available in the one-bedroom villas due to space limitations.

Parking

Ample and convenient self-parking is provided throughout the property. Additionally, alternate parking arrangements for RVs or oversized vehicles can be made by calling the resort directly, as they are not allowed on property. We will be delighted to help you make these arrangements when you contact the resort front desk at 772 460 5700. Please note that parking fees are assessed to some guest types.

Pets

In order to ensure your stay is as pleasant as possible and to keep your villa clean and comfortable, our policy is that pets are not permitted anywhere on the resort property. Allow us to assist you in finding one of the many kennels and pet boarding facilities in the area to best serve your needs. Please make arrangements prior to your arrival by calling the resort directly.Exceptions are made for pets that fall within the guidelines of the Americans with Disabilities Act.

Smoking Policy

Take a deep breath. Sheraton is smoke-free. All Sheraton Vacation Ownership resorts request that guests refrain from smoking in all enclosed public areas at the resort, including the villas. The balcony or lanai of the villa, if so equipped, is a designated smoking area. Additionally, the resort observes local and state smoking ordinances that may prohibit smoking in some public places.

In addition, the resort observes local and state smoking ordinances that may prohibit smoking in some public places.

Stay Connected

Bring your laptop and enjoy complimentary high-speed wireless Internet access inside your villa and in other places around the resort.

* Subject to availability