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The Westin Lagunamar Ocean Resort

Boulevard Kukulcan KM 12.5, Lote 18, Fraccion II, Zona Hotelera, Cancún, Quintana Roo 77500, Mexico

Phone: 52-998-891-4200 | Check in: 4 p.m. | Check out: 10 a.m.

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Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Special Conditions

Starwood Preferred Guest Information

As a villa resort, we are unable to offer select SPG® elite member benefits, including upgrades, Suite Night Awards, 4pm late checkouts, and Your24. In addition, due to limited restaurants, bars, and room service, some elite welcome amenities are not available.

Regarding Free Night Awards:

Standard Amenities Disclaimer

The specific description of amenities listed is representative, may be subject to change and may not be available in every Villa.  You may contact the Resort for the specific amenities available in your selected Villa.

Restrictions on the Acceptance of US Currency

Due to recent local regulations, the acceptance of US Dollars in cash is now restricted across Mexico. Payments with credit/debit cards remain unaffected. Please provide arrangements to settle your accounts and other expenses with a credit card or in Mexican Pesos. We apologize in advance for any inconvenience this may cause our guests.

Corridor Enhancements: April 8 - May 18, 2016

From April 8 to May 18, 2016, exterior corridor enhancements will take place; however, this project should not impact guests. Please contact the resort for additional information.

Information courtesy of Starwood Hotels, Inc. LAST UPDATE: May 2, 2016, 7:18 pm.